The following are typical responsibilities and skills required for the position:
Responsibilities:
- Customer Service: Welcome customers, answer their questions, and guide them through the sales process to ensure they have a positive shopping experience.
- Product Knowledge: Maintain a thorough understanding of the products and services offered, including features, benefits, and pricing.
- Sales Generation: Actively engage customers to promote products, upsell, and achieve individual and team sales targets.
- Inventory Management: Assist in stocking, organizing, and tracking inventory levels to ensure product availability and proper presentation.
- Merchandising: Help with the arrangement of product displays to attract customers and encourage sales.
- Transaction Processing: Operate cash registers, handle transactions, and process returns or exchanges following company policies.
- Customer Feedback: Gather and relay customer feedback to improve service quality and product offerings.
- Store Maintenance: Keep the sales floor clean, tidy, and safe for customers and colleagues.
Skills and Qualifications:
- Communication Skills: Strong verbal communication skills to interact effectively with customers and team members.
- Sales Skills: Ability to identify customer needs, persuade customers to make purchases, and close sales.
- Teamwork: Collaborate with colleagues and contribute to a positive team environment.
- Problem-Solving: Address customer concerns and resolve issues in a calm and professional manner.
- Attention to Detail: Ensure accurate handling of transactions and proper organization of inventory.
- Flexibility: Willingness to work flexible hours, including weekends and holidays.
- Technical Skills: Familiarity with cash registers and point-of-sale (POS) systems.
Desired Experience and Education:
- Education: A high school diploma or equivalent is typically required.
- Experience: Previous retail or sales experience is preferred, but not always necessary. Training is often provided on the job.
Organization: Express News
URGENT HIRING!
Express Media Group is looking to hire SALES ASSOCIATE in KARACHI
REQUIREMENTS;
- Business graduate with interest in SALES.
- Able to travel and meet clients.
- Prior Sales experience preferably in media / advertising industry
- Excellent Communication skills.
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